Andrew Doherty

Symend is a customer engagement platform utilizing data and behavioral science for personalized

communication. It predicts effective strategies for customer action and relationship building. Key

features include data import, contact segmentation, tailored engagement based on behavioral

patterns, and strategy optimization via ongoing learning. It aims for individualized customer

treatment at scale, improving engagement, conversions, and loyalty.

Symend delivers pre-built solutions through its productized behavioural playbooks, managed through

its built for purpose technology.