'The changing landscape of the customer experience’
The Chamber hosted a Tech Forum panel debate on how consumers are currently buying goods across multiple devices. Guest speakers: Igor Faletski Co-Founder & CEO, Mobify. Mark Hill Managing Director of UK & EMEA, ResponseTek, Mark Williams Co-Founder & Executive Vice President, Elastic Path, and Ben Cooper, Senior Business Consultant, CGI discussed Implications for suppliers of physical/digital goods, the evolution of the overall mobile customer experience, and current trends in e-commerce in the post desktop web era (web-desktop, smartphones, tablets etc). The event was moderated by Dave Pryce,Vice President, Government Relations, EMEA, BlackBerry.
The Chamber is grateful to all the event sponsors: Elastic Path, Mobify, The European Trade and Investment Office for British Columbia, and ResponseTek.
All photos by Jose Farinha